Get in touch
Questions about a product, an order, or shipping? We’re here to help and we read every message. The fastest way to reach us is email — we reply within one business day.
support@biscaynebaysupply.store
Mailing address
Biscayne Bay Capital LLC
5830 E 2nd St, Ste 7000 #39465, Casper, WY 82609
Customer support hours
Monday – Friday: 9:00 AM – 6:00 PM (Mountain Time)
Saturday: 10:00 AM – 2:00 PM (Mountain Time)
Sunday: Closed
Order questions
If your message is about an existing order, include your order number (it’s in your confirmation email) so we can help faster. For returns and exchanges, see our Returns & Refunds page.
For help spec-ing a tool or piece of equipment for a specific job, tell us what you're working on and we'll recommend the right fit.